Innovative on-site
computer and smart home
support for Western Mass

Bridging the Digital Divide — one house call at a time.

$75 /hr My standard rate is $75/hr,
but I offer a sliding scale down to $50/hr
to make tech help accessible.
413-341-6815

Customer Reviews

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★★★★★

Cian Dowling is a tech problem solver! I have worked with him for 2+ years and have been very impressed by his patience, knowledge, compassion, and his expertise, focus and concentration abilities, and above all, I love his way with his dog, Fíonn. Computers, I was very grateful for Cian's patience with me — especially as an older gent.

He found ways to fix my issues. He is well-versed in Apple products. Cian is a treasured find. I have told quite a few people that he was recommended to us by another happy customer.

Client Review

July 6, 2024

★★★★★

My wife and I encourage everyone to try Cian first for your computer problems. Cian is a treasured find — he has patience, knowledge, and a real gift for explaining things clearly.

Client Review

July 6, 2024

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Computer First Aid

My service encompasses a wide range of solutions, from diagnosing and fixing technical glitches to offering expert advice on optimizing your digital experience.

I understand that technology can sometimes feel overwhelming, and that's where I step in to bridge the gap between you and your devices.

Helping the Pioneer Valley

I take the time to listen, explain in plain terms, and make sure you're comfortable and confident before I leave. Whether it's your first computer or your fifteenth, you deserve tech support that respects your intelligence and your time.

Smart Home Automation & IoT Integration

Comprehensive solutions for your home. At Computer First Aid, we bring your home into the future with smart automation and IoT (Internet of Things) integration.

Smart Device Setup

Smart speakers (Amazon Alexa, Google Home), smart plugs and switches, smart lighting (Philips Hue, LIFX), smart thermostats (Nest, Ecobee).

Home Security

Smart doorbells (Ring, Nest), security camera installation and configuration, smart locks, motion sensors and alerts.

Network Optimization

Router setup and WiFi optimization, mesh network installation (Eero, Google Nest WiFi), smart home hub configuration, network security and device management.

Voice & Automation

Voice assistant integration, custom automation routines, smart schedules and scenes, multi-device coordination.

Services Provided

Online Appointments

New services are coming soon!

Coming Soon

Contact Me

Drop me a line!